![]() I have also emailed you directly through our Customer Support email system. In the future the best way to reach us is through our Contact Us Page linked below. Ms *********, you are always welcome to contact Big Fish Games for any account, Big Fish Games app, or game related questions at any time. ![]() We are always happy to help a customer directly. Your account will be automatically reactivated on April 15 and you will be able to enjoy our games again. We are really sorry to hear about your circumstances.Īs mentioned in the previous email, there was a temporary block instated on your account for creating multiple Customer Support tickets of the same type and we ask our players to only create one ticket at a time for more efficient communication.Ī clarification on this topic was sent to you by one of our agents on April 9. Thank you for contacting Big Fish Games Customer Support. We are happy to assist her with resolving this issue as quickly as possible. **** has contacted the BBB in regards to the ban instated on the Jackpot Magic Slots account.
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